Practice

MBMC Medical/Oncology Process Improvement Strategy

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Through a Human-Centered Design (HCD) process the team sought to empower staff to co-create a healthcare unit where all could best care for patients and families. The HCD process identify key friction points in process and leadership that might be a challenge to overcome in the short and long term. By prototyping, testing and validating potential solutions, the team was able to identify challenges in process and begin to shift towards improving processes. I provided consulting services at various points in the process to explore synthesis development, visual communication strategies, and ultimately the organization of the final strategic report out for the project.


Cardiac and Vascular Education Room

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The goal of this 280 square-foot permanent exhibition was to explain the functions of the heart on a basic level, translate complex medical knowledge into understandable information for patients and visitors, and engage them to inspire behavior change. Employing simplification, visual analogy, and interactivity the team of designers and illustrator made a wealth of information accessible to diverse audiences. The exhibition offered a rich learning experience, imparting critical information about the heart and inspiring visitors to take an active role in caring for themselves and their families. The project was designed for the Missouri Baptist Medical Center by the Visual Communications Research Studio (VCRS), a design research program offered by the Visual Communications area in the College & Graduate School of Art at Washington University in St. Louis. You can see more images of the exhibition at this link, or learn more about VCRS and the project in this process book. I was involved with various aspects of the project from exhibit design to project management.


MySci Investigation Station

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The MySci Investigation Station, a 330 square-foot traveling exhibition, was designed for the Washington University Science Outreach program. The program creates opportunities for observation, comparison, and classification of three interactive Missouri zones. There is a woodland area with magnetic wall murals, a specimen room with flora and fauna curiosities to examine, and a sculpted Missouri cave for climbing, crawling, and exploring. The observation-based philosophy was informed by a range of sources and integrated activities ranging from illustration to interior design. The project was a collaboration with k-2 educators, science experts, design and illustration experts, college students and various vendors.


Brown Brothers Harriman & Co.

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The project consisted of designing a time-line depicting the history of Brown Brothers Harriman & Co., from their beginnings in 1818 to their relocation at 140 Broadway in late 2002. Brown Brothers Harriman & Co., the oldest and largest partnership bank in the United States, has a rich history in import/export, merchant banking, trans-Atlantic shipping, telecommunications and private banking. The challenge was to portray the long history of the company as an online presentation as well as a large exhibit. Using text and archived images, the time-line, over 7’ tall and over 70’ long, highlights significant global events, as well as significant and corresponding BBH events, initiatives and accomplishments. The interactive timeline piece has additional historical information not included in the exhibit.


Oratory of Saint Boniface

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Over the years, The Oratory Church of Saint Boniface has had a number of projects involving the development of visuals within the ongoing restoration of the church. These have included patterns for the entry partition, pavers for the courtyard memorials, and various print programs. The largest initiative was the development of an identity program in celebration of the 150th anniversary of the church.